Terms and Conditions
- Payment Options
- Return Policy
- Shipping Options and Charges
- Legal Notices and Trademarks
We have several payment options: credit card, Paypal or bank transfer.
Once you have placed the order, we will contact you to confirm the order and preferred payment method as well as delivery terms. If you have any questions regarding available payment methods, contact us.
To pay over the phone, please call us at +44 20 3051 6250.
If you are not happy with your purchase, you can return it within 14 days from the date of the receipt. When returning an item, please be aware that products that have been damaged during the post-purchase period (scratched, broken, not fit for further retailing) as well as incomplete products’ packages (missing accessories, etc.) will not be accepted.
The amount of you purchase will be refunded. Shipping fees are not refundable. If the return is due to defective products, you may be compensated for the return shipping.
A Return Authorization (RA) Number must be obtained in advance of return. Contact us by e-mail or mail to receive the RA number to be displayed on the outside of your shipping container.
None of the information you provide about yourself is shared with any third parties except to the extent necessary for processing your order (for example, we inform shipping company of your shipping address, but the email address remains undisclosed).
Shipping Options and Charges
We offer standard shipping service for all products.
Delivery of all orders of €70 or more shipped within the EU is free of charge. Member countries of the EU are:
Shipping rates for orders that don't qualify for free shipping (including all orders under €70 and all orders shipped outside the EU) depend on products ordered and country of delivery. Our sales manager will contact you with detailed information on applicable shipping charges prior to delivery.
International orders can be shipped from another Levenhuk international warehouse with no extra shipping charges. In that case, we may use a different courier service providing similar estimated time of arrival.
Customer is responsible for payment of customs duties, local sales and/or other taxes, if applicable, and such charges may be collected by Customer's shipping company upon delivery. Levenhuk is not responsible for any applicable local taxes or for customs duties imposed in any country other than the European Union member country.
All Levenhuk microscopes, telescopes, binoculars and magnifiers have a lifetime warranty; all accessories have a 2-year warranty. This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc. Please make sure that you purchase Levenhuk products through this website or authorized resellers and keep your receipt in order for the warranty to be valid.
Legal Notices and Trademarks
Use of and access to this site, without limitation or qualification, are subject to the terms and conditions below and laws applicable.
You should assume that all material on the site is protected by copyright unless otherwise noted and may not be used except as permitted in these terms and conditions or in the text of the site.
Your use of the site is at your risk. Levenhuk, Inc. makes no warranties or representations as to its accuracy, and Levenhuk, Inc. specifically disclaims any liability or responsibility for any errors or omissions in the content on the website. Neither Levenhuk, Inc. nor any other party involved in creating, producing, or delivering the site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, the site. Without limiting the foregoing, everything on the site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.
Features, specifications, and prices of products described or depicted on the site are subject to change at any time without notice.
PLEASE NOTE: You may use only one discount OR one special offer per order. A discount cannot be added to, or combined with, any special offer. All discounts and gifts offered on the website may only be applied to devices, not to accessories, unless indicated otherwise.
Levenhuk, Inc. assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing of the site or your downloading of any materials, data, text, or images from the site.
Levenhuk, Inc. does not wish to receive any product, marketing, advertising, or other ideas that are not covered by issued United States patents. If you send any communications or materials to the site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, nonconfidential and nonproprietary. Anything you transmit or post may be used by Levenhuk, Inc. for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Levenhuk, Inc. is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information.
Levenhuk, Inc. is not responsible for the content of any site linked to or from the website. Your linking to any other site is entirely at your own risk. While Levenhuk, Inc. may provide links on this website to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. Levenhuk, Inc. disclaims all warranties, expressed and implied, as to the accuracy, validity, legality, or otherwise of any materials or information contained in such sites.
Although Levenhuk, Inc. may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards and the like on the site, Levenhuk, Inc. is under no obligation to do so and assumes no responsibility or liability arising from the contents of any such communications or for any error, defamation, libel, obscenity, profanity, or inaccuracy contained in any such communication. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Levenhuk, Inc. will fully cooperate with any law enforcement authorities or court order requesting or directing Levenhuk, Inc. to disclose the identity of anyone posting such materials.
Levenhuk, Inc. may at any time revise these terms and conditions by updating this posting. Since your are bound by these terms and conditions, you should periodically visit this page, by clicking the Legal and Trademark hyperlink at the bottom of the Levenhuk, Inc. Web pages, to review the current terms and conditions.
These terms and conditions are to be governed by and construed in accordance with the law of the United States of America, without reference to its conflicts of law rules.
The trademarks, logos, and service marks (collectively the "Trademarks") listed below are trademarks of Levenhuk, Inc. and/or its affiliates. Any other trademarks used in the site are trademarks of their respective owners. Nothing contained in the site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the site without the written permission of Levenhuk, Inc. or such third party owner. Please note that this Trademark list is periodically updated and that neither this list nor its updates are all-inclusive lists of Levenhuk's and its affiliates' trademarks.